Legal
AI Disclosure & Use Policy
Last updated February 2026
We advise organizations on AI adoption, so we hold ourselves to the same disclosure standard we recommend to clients. This page states plainly where AI is used in this website and in our delivery work.
AI on this website
- Portions of this site's design, layout, and written copy were produced with AI assistance and reviewed by a human before publication.
- Some illustrative imagery and the interactive AI Readiness Assessment scoring logic are AI-assisted.
- Assessment results are generated by a deterministic scoring model, not a chatbot. They are directional, not a professional opinion.
- This site does not deploy an AI agent that makes decisions about you, and no automated decision with legal or similarly significant effect is made here.
AI in client delivery
We use AI tools to accelerate research, drafting, synthesis, and analysis. A named senior consultant reviews and is accountable for every deliverable that reaches a client. AI does not make recommendations on our behalf, and we disclose AI-assisted work products on request or where the engagement requires it.
Client data handling
- Client-confidential data is not entered into consumer AI tools or any service that trains on submitted content.
- We use enterprise or zero-retention configurations where AI is applied to client material.
- Where a client prohibits AI use entirely, we honor that and document it in the statement of work.
- Regulated data — PHI, CUI, payment card, or export-controlled material — is excluded from AI workflows unless a client-approved, compliant environment is in place.
Guardrails we apply
- Human accountability: a person, not a model, owns every recommendation.
- Provenance: sources are checked; AI-generated statistics are verified or removed.
- Bias and fairness review on any model output that touches people decisions.
- No synthetic testimonials, credentials, or case results — everything on this site reflects real work.
Questions or corrections
If you believe something on this site is inaccurate or want to know whether a specific deliverable was AI-assisted, email info@pinnaclepmo.com. See also our privacy policy.
