Privacy Policy & Cookie Notice

Pinnacle Consulting Group is a management consulting practice based in Richmond, Virginia, with consultants in three countries. For any privacy question, write to info@pinnaclepmo.com.

• Contact details you submit: name, work email, phone, organization, and role.
• Engagement details you submit: package interest, timeline, budget band, and your description of the situation.
• AI Readiness Assessment responses and the resulting score, when you choose to submit them.
• Basic technical data: browser user agent and request metadata used for security and troubleshooting.

We do not knowingly collect information from anyone under 18, and we ask that you keep regulated data (health records, government-classified material, payment card numbers) out of free-text fields.

• To respond to your inquiry and scope an engagement.
• To send the deposit invoice and engagement paperwork you requested.
• To deliver a template or resource you asked for.
• To improve our services in aggregate, non-identifying form.

We do not sell personal information, and we do not share it with advertisers or data brokers.

This site runs on essential cookies and local browser storage needed for navigation, form state, and your cookie choice. Optional analytics, if enabled, are loaded only after you accept them in the banner. Declining optional cookies does not reduce any functionality on this site. You can clear your choice at any time by clearing site data in your browser.

Form submissions are stored in our managed cloud database hosted in the United States. Scheduling runs through Google Calendar, and email through our business email provider. Each of these providers processes data on our behalf under their own terms.

We keep inquiry and assessment records for up to 24 months from the last contact, and engagement records for the period required by our contractual and tax obligations. You may request earlier deletion at any time.

Depending on where you live — including under U.S. state privacy laws such as Virginia’s CDPA and the CCPA/CPRA, and under the GDPR/UK GDPR — you may have the right to access, correct, delete, or port your personal data, to opt out of sale or targeted advertising (we do neither), and to appeal a decision we make. Email info@pinnaclepmo.com and we will respond within 45 days. You will not be treated differently for exercising a right.

Access to submitted data is restricted to authorized personnel, database access is governed by row-level security rules, and traffic is encrypted in transit. No system is perfectly secure; we do not guarantee against every possible breach. Report a suspected vulnerability to info@pinnaclepmo.com.

See our AI disclosure, terms of service, and accessibility statement.